Frequently Asked Questions
Everything you need to know about your order and our official merchandise.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-7 business days, while international orders may take 2-4 weeks depending on your location and customs processing.
Can I track my shipment?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What is your return policy for merchandise?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition items and digital media are final sale unless they arrive damaged.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know what size to order?
A detailed size guide is available on each product page. We recommend comparing these measurements to a garment you already own to ensure the best fit.
Do you ship worldwide?
Yes, we ship to most countries globally. Shipping rates and delivery estimates will be calculated at checkout based on your specific destination.